A chatbot has been developed that allows users to search FIDIC contracts and to access related resources such as guidance and sample letters. The bot is available by SMS (+41 79 807 1730) and at FIDICbot on Twitter Telegram, Facebook Messenger, LINE, Viber, and Skype and as a web app at fidic.tips.
The chatbot is highly innovative and like FIDICcharts at FIDIC.tips offers a new syle of user interface to access FIDIC contracts.
The preferred version is on Twitter Telegram, Facebook Messenger and LINE. It uses Smooch as the multichannel integrator which offers a better interface than the Skype and Twitter DM versions that use the Microsoft Bot Framework and Twitter Direct Messenging framework. However, the source materials and the logic used to search the FIDIC contracts and obtain guidance are the same for both versions.